Joseph Jones - President/CEO
Joseph Jones, a licensed attorney, was in private practice for over fifteen years with a large southeastern U.S. law firm specializing in corporate and employment law, insurance, banking and real estate. In 1998, he left private practice to become general counsel for a holding company consisting of various companies specializing in communications, technology, real estate and claims administration. In 2002, Mr. Jones joined one entity of the holding company, Allied American Adjusting Company, and shortly thereafter was named President and Chief Executive Officer. Mr. Jones later helped re-organize Allied American Adjusting Company and merge it with a call center and telecommunications company creating what is today Allied American. Throughout his career, he has served on numerous business, civic, and association boards. As Allied Americanís CEO, he uses his experience in legal and corporate management to create a full range of business and insurance services for Allied Americanís customers while being involved in a significant amount of day-to-day activities of the Company.
Rebecca J. Fussell - Executive Vice President of Business Services
Becky Fussell joined Allied American in February 2007. She has over 30 yearsí experience in the insurance industry, including serving as Executive Director of the Florida Windstorm Underwriting Association (FWUA) for 9 years and Chief Financial Officer with Citizens Property Insurance Company in 2002 and 2003. Additionally, Becky served as Chief Executive Officer of Continental Systems, a full service provider of call support services and adjuster staffing for the insurance industry.
Becky has extensive experience in public affairs, insurance regulation, finance and legislative interaction. She made presentations before the Florida Senate Committee on Banking and Insurance and the Florida House Committee on Insurance providing annual updates on the activities of FWUA.† She worked with the members of the Senate and House Insurance Committees to provide documentation to support the development of proposed legislative changes impacting the Florida property market and the FWUA.††† Becky was responsible for implementing any newly enacted Florida statute changes affecting FWUAís claims and underwriting requirements and rating.†
Additionally, Becky has served in various capacities with Property Insurance Plans Service Offices (PIPSO), Windstorm Insurance Network and Residual Property Insurance Market Coordinating Council.
Mike Minogue - Daily Claims Manager
Mike Minogue has extensive experience in the insurance claims industry as a General Adjuster handling commercial, residential, and complex losses. During 2006, Mike handled large loss claims with multiple dwelling locations for the Florida Insurance Guaranty Association (FIGA). He worked as a Team Lead managing the adjuster teams working on commercial condo association losses. In addition, he participated as a member of a team working directly with the SIU Department of FIGA. After Hurricane Ike, Mike worked with the City of Pasadena, Texas (League of Cities) in adjusting large commercial losses in several large Texas municipalities. His analysis and breakdown of the losses were used successfully in several litigation cases. Mike also performed and supervised over 600 Wind Mitigation Inspections for the My Safe Florida Home Program and managed Allied Americanís field inspectors for the Wind Mitigation Inspection clients. Mike was responsible for the audit process of the 1802 Forms and proper documentation to support the Wind Mitigation Reports. He is currently managing the claims operations for Allied American.
James Rohmer - Chief Information Officer
James joined Allied American in 2005. James brings with him (26) twenty six years of experience in the Information Technology field. James has both owned and managed businesses in all areas of technology. Prior to joining Allied American, he was the Vice President of Operations for an Internet and computer services company. James is an accomplished network administrator as well as a programmer with a special emphasis on network security and R&D.
Rick Mount - Daily Commercial Manager and Catastrophe Claims Storm Manager
Rick Mount joined Allied American in the spring of 2012. Rick is a General Adjuster with over fifteen years of claims handling and management experience. Prior to entering the insurance industry, as a state licensed Building Contractor, he was active in residential and light commercial construction and development. Rick has worked in various aspects of the claims industry including Lead Field Support, Commercial File Examination Team Lead, as well as acting as a Trainer for adjusting and examination skills development. He also has experience as a Quality Control Re-Inspector responsible for evaluating the adjusters work product and providing feedback for continuous improvement and development of adjuster skills. Rick is experienced in storm management at various levels on many events including managing over 600 field adjusters and 30 Field Support Managers during Hurricane Wilma. He was also responsible for Field Management of adjusters after Hurricanes Charley, Francis, Ivan & Jean during which time he supervised a large group of Adjusters and acted as a final decision maker for large and complex losses. Rick has broad experience in claims handling including liability investigations, business interruption, residential & commercial property damage, large complex commercial losses as well as farm and ranch losses. His daily responsibilities include acting as Account Manager for select clients, oversight review of all commercial claim assignments, and acting as liaison with their claims staff. During a catastrophe, Rick acts as Storm Manager providing supervision of the event and managing the Companyís adjusting and examination staff.
Beli Karamovic - Examiner/Claims Supervisor
Beli Karamovic has over 13 years of insurance claim experience. He worked for Allstate Insurance Company for 8 years and worked both inside and in the field as a field claims adjuster with Allstate. In 2004, Beliís role included team lead with Allstate's National Catastrophe Team (NCT) during this busy Florida hurricane season. In 2005 Beli was involved in the Allstate Flood Management Group that handled over 55,000 flood claims and continued his involvement with the Flood Group through most of 2007, being directly involved with the development of workflow, process and procedures. Additionally, during his tenure with the Flood Group, Beli served as liaison between Allstate and NFIP, ensuring proper claim handling of all flood claims reported nationwide. In 2007, Beli was assigned to Allstate's NCT Vendor Oversight Team, responsible for monitoring vendor efficiencies, with operations located in Mobile, Alabama, and acted as a claims consultant overseeing the large loss unit of inside adjusters. Beli has been with Allied American since 2008. His roles have included Manager, Examiner, and Field Adjuster handling claims for most of Allied Americanís clients. Beli is involved in training adjusters, Cat preparation, streamlining claim processes for clients, and excels in customer service skills with policyholders and Insurance Carriers. Beli is working in Allied Americanís Mobile, Alabama office.
Kim Toland - Team Lead
Kim Toland joined Allied American in the winter of 2013 as the Team Lead for Citizens Property Insurance Company of Florida. She has over six years of insurance and claims experience and has primary responsibility for managing the Citizens training and workflow claims process. Kim has several years of experience managing a team of residential property claims adjusters within the Citizens MCM Program. She has also managed a team of about seven adjusters specializing in Burglary, Lightning and Theft claims for Citizens Property Insurance.
Dennis J. Bessey - Liability Claims Specialist
Dennis Bessey attended the University of South Florida where he received his Bachelorís degree in Finance and Business Administration in 1995; Thomas M. Cooley Law School where he received his Juris Doctor in 1998; and Walsh College where he received his Master of Science in Taxation in 2004.† Dennis has extensive background in land development and construction matters and has testified as an expert witness in numerous cases.† He is a licensed adjuster in Florida and other states. He currently works as an all lines adjuster for Allied American. He has worked on numerous commercial claims including liability such as slip and falls, personal injuries, accidents, and death cases.†† He has been involved in numerous trials and also mediation and arbitration proceedings.†Dennis holds a state license as a building contractor, underground utility contractor and real estate broker in Florida and he has been a licensed building contractor in Michigan for over 20 years.† Dennis was admitted to the Michigan Bar in 1999, the District of Columbia Bar in 2000 and The Florida Bar in 2001.† He is a member of the Lee County Bar, The Florida Bar, Twenty-Third Circuit Bar and the American Bar Associations; State Bar of Michigan and the District of Columbia Bar.
Sandra Moffett - Examiner/Team Lead
Sandra has been in the insurance industry since 1998. She has worked in several different venues, including restoration, environmental, and engineering which has enhanced her knowledge in the Insurance Claims area. Sandra moved to insurance adjusting in 2006 and, at one time, was the owner of her own claims adjusting company. Sandra worked as a manager, supplement adjuster, file reviewer, and team lead for over 7 years. She is currently the Examiner / Team Lead for one of Allied Americanís TPA Clients.
Brian Carden - Examiner/Team Lead
Brian joined the Allied American team in the summer of 2011. He has handled both daily claims and CAT events for multiple carriers, addressing all types of losses. Brian is a licensed adjuster in several southeastern states and certified with the National Flood Insurance Program (NFIP). Brian has an extensive background in construction techniques and cost estimating. He was a licensed contractor and managed a contractor supply business for over 15 years. Brian has handled residential and commercial property claims, liability, and business interruption for several clients. Brian is currently managing Allied Americanís Atlanta Regional Office.
Kenny Defnall - Xactimate Trainer/Field Specialist
Kenny Defnall's experience in the insurance industry started in 1995. He has worked as both an independent adjuster and as a staff adjuster for Allstate Insurance Company. †Kenny has held the following positions during his insurance career: †Senior Residential Property Adjuster, Commercial Property Adjuster, File Examiner, Event Manager, Field Support, and Trainer. Kenny has developed training courses regarding adjusting and claims flow processes, as well as, client specific software training for some of the nationís largest insurance providers.†Kenny has an extensive knowledge of the current estimating software platforms including Xactimate and MSB.
Christopher Ford - Claims Adjuster/Examiner
Chris joined Allied American in 2012.† His insurance industry experience began in 2005.† Chris was deployed to Louisiana for Hurricanes Katrina and Rita scoping flood losses and writing estimates.† Chris is also a certified National Flood Insurance Adjuster.† He worked mold claims for four years.† †Prior to coming to Allied American, Chris managed the daily claims for an independent adjusting company.
Chris is an adjuster for Allied Americanís Fast Track Program. He also examines claims for the Firm.
Diane Marston - Claims Examiner
Diane joined Allied American in the summer of 2010. Her work experience in the
insurance industry started in 2005. Diane was deployed to Louisiana for Hurricane
Katrina and Rita to determine and dispense additional living expenses, scope flood losses,
and write estimates. Diane is a certified National Flood Insurance Adjuster. She worked
with Insuredís regarding the Costs of Compliance portion of their flood policy. In
addition, Diane worked closely with municipalities and engineers toward the compliance
of flood regulation compliant homes.
Laurie Mount - Accounting and Customer Service Manager
Laurie joined Allied American in the spring of 2012. She has over 10 years of claims industry experience as a field adjuster, desk adjuster, field support manager and help room trainer. Additionally, Laurie has experience in CAT planning, logistics & management for numerous CAT events, the largest of which involved over 650 adjusters. Laurie has an extensive customer service and accounting background from 16 years at a large electric and gas utility company. During this time, she worked through the ranks of their customer service departments, including dispatch, walk in customer service, various accounting and call center positions before being promoted to Customer Service Supervisor for 4 years, leaving the company to relocate to Florida in 2003. In addition, she has a bachelorís degree in accounting and over 30 yearsí experience working in accounting and small business consulting, specializing in job cost tracking, auditing and cost containment.