About Us

Joseph Jones - President/CEO
joseph.jones@alliedamericanusa.com

Joseph Jones, a licensed attorney, was in private practice for over fifteen years with a large southeastern U.S. law firm specializing in corporate and employment law, insurance, banking and real estate. In 1998, he left private practice to become general counsel for a holding company consisting of various companies specializing in communications, technology, real estate and claims administration. In 2002, Mr. Jones joined one entity of the holding company, Allied American Adjusting Company, and shortly thereafter was named President and Chief Executive Officer. Mr. Jones later helped re-organize Allied American Adjusting Company and merge it with a call center and telecommunications company creating what is today Allied American. Throughout his career, he has served on numerous business, civic, and association boards. As Allied Americanís CEO, he uses his experience in legal and corporate management to create a full range of business and insurance services for Allied Americanís customers while being involved in a significant amount of day-to-day activities of the Company.

Randy Gray - Executive Vice President
randy.gray@alliedamericanusa.com

Randy Gray has over 30 years of catastrophe response and management experience in both U.S. and international events.† Mr. Gray started his career and was with the Aetna Life and Casualty for 15 years.†† He was employed in multiple claims management roles including catastrophe response.† After leaving Aetna, he was employed by Cunningham Lindsey, a multinational independent adjusting firm, where he served for 17 years in various executive roles.† His last role at Cunningham Lindsey was Vice President of Operations which included management over catastrophe response, regional results and internal business units such as customer service, central billing, QA and accounts receivables.† Mr. Gray has also served as an Assistant Vice President for a Third Party Administrator.

Rebecca J. Fussell - Executive Vice President of Business Services
becky.fussell@americanadj.com

Becky Fussell joined Allied American in February 2007. She has over 30 yearsí experience in the insurance industry, including serving as Executive Director of the Florida Windstorm Underwriting Association (FWUA) for 9 years and Chief Financial Officer with Citizens Property Insurance Company in 2002 and 2003. Additionally, Becky served as Chief Executive Officer of Continental Systems, a full service provider of call support services and adjuster staffing for the insurance industry.

Becky has extensive experience in public affairs, insurance regulation, finance and legislative interaction. She made presentations before the Florida Senate Committee on Banking and Insurance and the Florida House Committee on Insurance providing annual updates on the activities of FWUA.† She worked with the members of the Senate and House Insurance Committees to provide documentation to support the development of proposed legislative changes impacting the Florida property market and the FWUA.††† Becky was responsible for implementing any newly enacted Florida statute changes affecting FWUAís claims and underwriting requirements and rating.†

Additionally, Becky has served in various capacities with Property Insurance Plans Service Offices (PIPSO), Windstorm Insurance Network and Residual Property Insurance Market Coordinating Council.

Mike Minogue - Operations Claims Manager
mike.minogue@americanadj.com

Mike Minogue has extensive experience in the insurance claims industry as a General Adjuster handling commercial, residential, and complex losses. During 2006, Mike handled large loss claims with multiple dwelling locations for the Florida Insurance Guaranty Association (FIGA). He worked as a Team Lead managing the adjuster teams working on commercial condo association losses. In addition, he participated as a member of a team working directly with the SIU Department of FIGA. After Hurricane Ike, Mike worked with the City of Pasadena, Texas (League of Cities) in adjusting large commercial losses in several large Texas municipalities. His analysis and breakdown of the losses were used successfully in several litigation cases. Mike also performed and supervised over 600 Wind Mitigation Inspections for the My Safe Florida Home Program and managed Allied Americanís field inspectors for the Wind Mitigation Inspection clients. Mike was responsible for the audit process of the 1802 Forms and proper documentation to support the Wind Mitigation Reports. He is currently managing the claims operations for Allied American.

James Rohmer - Chief Information Officer
james.rohmer@americanadj.com

James joined Allied American in 2005. James brings with him (26) twenty six years of experience in the Information Technology field. James has both owned and managed businesses in all areas of technology. Prior to joining Allied American, he was the Vice President of Operations for an Internet and computer services company. James is an accomplished network administrator as well as a programmer with a special emphasis on network security and R&D.

Rick Mount - Daily Commercial Manager and Catastrophe Claims Storm Manager
richard.mount@americanadj.com

Rick Mount joined Allied American in the spring of 2012. Rick is a General Adjuster with over fifteen years of claims handling and management experience. Prior to entering the insurance industry, as a state licensed Building Contractor, he was active in residential and light commercial construction and development. Rick has worked in various aspects of the claims industry including Lead Field Support, Commercial File Examination Team Lead, as well as acting as a Trainer for adjusting and examination skills development. He also has experience as a Quality Control Re-Inspector responsible for evaluating the adjusters work product and providing feedback for continuous improvement and development of adjuster skills. Rick is experienced in storm management at various levels on many events including managing over 600 field adjusters and 30 Field Support Managers during Hurricane Wilma. He was also responsible for Field Management of adjusters after Hurricanes Charley, Francis, Ivan & Jean during which time he supervised a large group of Adjusters and acted as a final decision maker for large and complex losses. Rick has broad experience in claims handling including liability investigations, business interruption, residential & commercial property damage, large complex commercial losses as well as farm and ranch losses. His daily responsibilities include acting as Account Manager for select clients, oversight review of all commercial claim assignments, and acting as liaison with their claims staff. During a catastrophe, Rick acts as Storm Manager providing supervision of the event and managing the Companyís adjusting and examination staff.

Laurie Mount - Accounting and Customer Service Manager
laurie.mount@americanadj.com

Laurie joined Allied American in the spring of 2012. She has over 10 years of claims industry experience as a field adjuster, desk adjuster, field support manager and help room trainer. Additionally, Laurie has experience in CAT planning, logistics & management for numerous CAT events, the largest of which involved over 650 adjusters. Laurie has an extensive customer service and accounting background from 16 years at a large electric and gas utility company. During this time, she worked through the ranks of their customer service departments, including dispatch, walk in customer service, various accounting and call center positions before being promoted to Customer Service Supervisor for 4 years, leaving the company to relocate to Florida in 2003. In addition, she has a bachelorís degree in accounting and over 30 yearsí experience working in accounting and small business consulting, specializing in job cost tracking, auditing and cost containment.